Restaurants. Property managers. Retail. HOAs. Multi-unit buildings. Pacific Line's commercial division serves 180+ businesses across Los Angeles and San Diego — with 4-hour guaranteed response for contract clients, after-hours scheduling, consolidated billing, and licensed technicians who understand your operation's cost-of-downtime.
Each industry has different uptime requirements, compliance rules, and peak-hour constraints. We tailor our service model to each — so you're never paying for a residential plumber to figure out your operation on your time.
Grease trap cleaning, prep sink repair, floor drain maintenance, commercial water heaters, backflow testing. We schedule around your service hours — most work happens between 10pm and 6am so you never close for plumbing.
Restaurant plumbing detailsTenant turnover plumbing, emergency tenant calls, annual inspections, multi-unit repipes, water heater fleet maintenance. We coordinate directly with your property managers and consolidate billing across your portfolio.
Property management detailsRestroom fixture maintenance, breakroom plumbing, water filtration systems, backflow testing, after-hours emergency response. We work around your retail hours so customers never see a plumber during business.
Common-area plumbing, shared water heater systems, backflow testing, annual inspections, emergency response for common-area leaks. We work with your board and management company on scope and budget approvals.
Apartment buildings, condo towers, senior living. We handle shared systems, common-area emergencies, and tenant-unit service calls — with priority given to health-and-safety issues like no hot water or sewer backups.
Medical offices, dental practices, breweries, gyms, salons, schools, churches, warehouses — we've serviced them all. Every commercial job gets a flat-rate quote before work begins.
Request custom quoteOne vendor. One invoice. One point of contact. Every commercial plumbing need covered by technicians who know your property, your equipment, and your operation.
The core product. Quarterly inspections, priority dispatch, 10% off all service calls, consolidated monthly billing, dedicated account manager. Customized by industry — restaurants, property managers, retail, HOAs.
Scheduled cleaning, emergency pumping, compliance documentation. Required by LA County and SD County health departments — we keep you compliant and prevent dinner-service emergencies.
Annual testing required by LADWP and SD County Water Authority. Our certified testers perform the test, file the paperwork, and flag devices that need repair or replacement.
High-capacity tanks, commercial tankless, recirculation systems, storage tanks. We service Rheem Commercial, Rinnai C-Series, AO Smith, Bradford White — with same-day install when in stock.
4,000 PSI water pressure scours the entire pipe wall clean — the right tool for restaurant grease buildup, multi-unit main lines, and recurring commercial clogs that snaking can't solve.
Burst pipes, sewer backups, no hot water, flooding — dispatched 24/7/365 from both hubs. Contract clients get 4-hour guaranteed response; non-contract commercial gets 2–6 hour depending on time of day.
Restaurants can't shut down during dinner service. Retail can't close at 2pm for a repair. Medical offices can't reschedule patients. That's why our commercial division schedules most maintenance and non-emergency work between 10pm and 6am — or on weekends when your operation is closed.
After-hours service carries a modest premium over standard rates, quoted flat-rate upfront. For maintenance contract clients, after-hours work is included in the standard rate — no premium, no surprises.
Every contract includes quarterly inspections, priority dispatch, consolidated billing, and a dedicated account manager. Choose the tier that matches your operation's uptime requirements.
For small businesses with straightforward plumbing needs — single-location retail, small offices, salons.
For restaurants, property managers, and multi-location businesses with regular plumbing needs.
For property management firms, HOAs, and large portfolios with 10+ properties or complex systems.
All contracts require 12-month minimum. Month-to-month available for Tier 03. Full contract details →
Every commercial relationship starts with a no-pressure site walkthrough — so we can quote accurately and tailor the contract to your operation.
We walk your property, document your plumbing systems, identify compliance requirements (backflow, grease trap), and assess your operation's uptime constraints.
You receive a written proposal matching your industry and operation — restaurant, property management, retail, or HOA. Flat-rate contract pricing, no hidden fees.
We set up your account, assign a dedicated account manager, schedule your first quarterly inspection, and integrate with your billing system (Net-30, PO-based, or consolidated monthly).
Quarterly inspections, priority dispatch, consolidated invoices, and an annual portfolio review to identify CapEx needs before they become emergencies.
Every commercial service is quoted flat-rate in writing. Contract clients get 10% off every service call. After-hours rates quoted upfront.
All prices include parts and labor. Contract rates require 12-month minimum. View full pricing page →
Contract clients get a guaranteed 4-hour response window, 24/7/365. If we miss it, the service call is free. Enterprise tier gets 2-hour SLA.
No more juggling invoices from five vendors. Every service call, every inspection, every contract line item — consolidated into one monthly invoice. Net-30, PO-based, or ACH.
One person who knows your properties, your equipment, your operation, and your priorities. No call centers, no runaround, no re-explaining your business every call.
We schedule most commercial work between 10pm and 6am or on weekends. Your customers never see a plumber. Contract clients get after-hours work at standard rates.
Backflow testing paperwork, grease trap compliance docs, permit coordination with LADBS and DSD — we handle it all. You never miss a deadline or fail an inspection.
Yes. Our commercial maintenance contracts include quarterly inspections, priority dispatch with a guaranteed 4-hour response, 10% off all service calls, consolidated monthly billing, and a dedicated account manager. Contracts are customized by property type — restaurants get grease trap and backflow coverage, property managers get turnover plumbing and tenant call handling, retail gets restroom fixture maintenance.
We currently serve 180+ commercial clients across LA and SD. See the three contract tiers above for pricing.
Yes. Our commercial division offers after-hours, weekend, and holiday scheduling specifically for businesses that can't shut down during operating hours. Restaurants, retail, and medical offices book most of their maintenance work between 10pm and 6am.
After-hours service carries a modest premium over standard rates, which is quoted flat-rate upfront. For contract customers (Tier 02+), after-hours work is included in the standard rate.
Contract clients get a guaranteed 4-hour response window, 24/7/365. Non-contract commercial clients typically see 2–4 hour response during business hours and 4–6 hours after hours. Enterprise tier (10+ properties) gets a 2-hour SLA.
For restaurants facing a dinner-service emergency (grease trap backup, prep sink failure, sewer backup), we treat it as priority dispatch — same as a residential emergency.
Backflow prevention devices are required by California code on commercial water supplies to prevent contaminated water from flowing back into the public system. Testing is required annually by LADWP (LA) and SD County Water Authority.
Our certified backflow testers perform the test, submit the required paperwork to the water authority, and flag any device that needs repair or replacement. Testing is $149 per device; most commercial properties have 1–3 devices. Included free in Tier 02+ contracts.
LA County Health Department requires grease traps to be cleaned when they reach 25% capacity — typically every 30–90 days for most restaurants, depending on volume. High-volume kitchens may need monthly service.
We offer scheduled grease trap cleaning contracts that keep you compliant and prevent emergency backups during service. Cleaning starts at $189 per visit, with 10% discount on quarterly contracts.
Yes. We handle plumbing inspections and repairs for tenant turnovers across LA and SD — typically within 48 hours of move-out. Our turnover package includes: full plumbing inspection, water heater flush, toilet and faucet check, disposal test, supply line inspection, and a written report with photos.
Flat-rate pricing per unit ($149 for inspection, repairs quoted separately). We coordinate directly with your property manager and can consolidate billing across multiple properties.
Client counts as of May 2026. References available on request for your industry.
Written by our commercial division lead — the same person who'll manage your account.
The inspection schedule, grease trap maintenance routine, and backflow testing cadence that keeps LA and SD businesses running — plus three clauses every property manager should add to their vendor contracts.
Read the guideSeven questions to ask before signing a maintenance contract — from SLA guarantees to insurance certificates to CapEx planning capabilities.
Read the guideWhat LADWP and SD County Water Authority actually require, how often, what happens if you miss a deadline, and what the paperwork looks like.
Read the guideCall for an immediate no-cost site walkthrough, or submit the form and we'll schedule one within 48 hours. You'll receive a written proposal matching your industry, operation, and uptime requirements — flat-rate, no hidden fees, 12-month minimum.