Tenant turnover inspections, emergency tenant calls, annual plumbing audits, water heater fleet maintenance. Pacific Line's property management division serves 28 portfolio managers across Los Angeles and San Diego — from 4-unit buildings to 500-unit complexes. 48-hour turnaround on turnovers. Consolidated billing for all properties under one monthly invoice.
From a single 4-unit building to a 500-unit complex, we handle every plumbing issue in your properties — and keep your property manager informed at every step.
Full plumbing inspection at every move-out: water heater flush, toilet and faucet check, garbage disposal test, supply line inspection, drain flow test, and written report with photos. Flat-rate $149 per unit. Most completed within 48 hours of move-out notice.
Contract clients get a dedicated phone line for tenants. Our dispatch desk answers within 2 rings, triages the call, dispatches a technician, and coordinates with your property manager via text and email. The tenant never calls you directly.
Comprehensive plumbing audit of every unit: water heater condition, pipe corrosion check, drain flow rate, fixture wear assessment, and CapEx recommendations. Helps you budget for aging systems before they become emergencies.
Annual flushing and inspection of all water heaters in your portfolio. We track each unit's age, condition, and expected replacement date. Units past 8 years get flagged for proactive replacement before tenant complaints start.
When your building's pipes are past their lifespan, we plan and execute phased repipes that minimize tenant disruption. We work with your team to schedule unit access, provide tenant notices, and complete repipes on time and on budget.
Los Angeles and San Diego have low-flow fixture requirements for rental properties. We audit your portfolio, identify non-compliant fixtures, and provide a phased replacement plan with per-unit pricing. Stay compliant without replacing everything at once.
Whether it's a midnight leak or a routine turnover, our process keeps your property manager informed and your tenants taken care of — without you getting caught in the middle.
Contract clients provide their tenants with our dedicated dispatch line. Our desk answers within 2 rings, logs the issue, and assigns a priority level based on the tenant's description.
We route the nearest available technician to the property, text the tenant with an ETA, and notify your property manager via email with the issue, unit number, and assigned technician.
The technician diagnoses, repairs, and documents everything with photos. If additional work is needed beyond the original call, we quote your property manager for approval before proceeding.
Your property manager receives a written report with photos, work completed, parts used, and a flat-rate invoice. Consolidated monthly billing for all properties under one account.
Every property management service is quoted flat-rate per unit. Portfolio discounts for 10+ units. Consolidated monthly billing with per-property line-item detail.
All prices per unit unless noted. Portfolio discounts for 10+ units. Consolidated monthly billing. View full pricing page →
Contract clients get a dedicated dispatch line for their tenants. We answer, dispatch, handle the repair, and keep you informed. You stop being the middleman for every plumbing emergency.
Most turnover inspections are completed within 48 hours of receiving the move-out notice. We know every day a unit sits vacant is a day of lost rent — we work fast and right.
One monthly invoice. Every service call, every inspection, every emergency — consolidated with per-property line-item detail. Net-30, PO-based, or ACH. Easy to allocate costs by building.
Annual portfolio reviews identify aging water heaters, corroding pipes, and non-compliant fixtures before they become emergencies. You get a written CapEx plan with prioritized recommendations and per-unit pricing.
Every visit includes a written report with before/after photos, work completed, parts used, and recommendations. Perfect for tenant records, insurance documentation, and CapEx budgeting.
One person who knows your portfolio, your buildings, your tenants' patterns, and your budget cycle. No call centers, no re-explaining your portfolio every time you call.
Our turnover inspection covers: full plumbing system check, water heater flush, toilet and faucet operation check, garbage disposal test, supply line inspection, drain flow test, and a written report with photos and recommendations. Flat-rate pricing per unit ($149 for inspection, repairs quoted separately).
Most turnovers are completed within 48 hours of move-out. We know every day a unit sits vacant is a day of lost rent.
Contract clients have a dedicated phone line for their tenants — our dispatch desk answers within 2 rings. We triage the call, dispatch a technician, and coordinate with your property manager via text and email. The tenant never calls you directly.
Emergency calls for contract clients are at a discounted rate (10% off standard pricing).
Yes. We consolidate billing for all properties under one monthly invoice — Net-30, PO-based, or ACH. Each property gets its own line-item detail so you can allocate costs by building.
Enterprise clients (10+ properties) get quarterly portfolio reviews with CapEx planning for aging water heaters and pipe systems.
We work both ways. For contract clients, we answer tenant calls directly, handle scheduling, and keep your property manager informed. For non-contract clients, we work with your office to schedule visits.
Either way, we document everything in writing and provide photos and reports after every visit.
We aim to complete the plumbing inspection within 48 hours of receiving the move-out notice. Most inspections take 30–45 minutes per unit. If repairs are needed, we quote them separately and can usually complete minor repairs during the same visit.
Major repairs (water heater replacement, repipe sections) are scheduled within 5 business days.
Quarterly inspections, priority dispatch, consolidated billing, dedicated account manager. Includes turnover inspections and tenant call handling for Professional+ tiers.
Learn moreAnnual flushing and fleet maintenance for all water heaters in your portfolio. We track each unit's age, condition, and expected replacement date.
Learn morePhased whole-building repipes that minimize tenant disruption. We work with your team to schedule unit access, provide tenant notices, and complete repipes on budget.
Learn moreWritten by our commercial division lead — the same person who manages your portfolio.
Seven questions to ask before signing a maintenance contract — from SLA guarantees to insurance certificates to CapEx planning capabilities.
Read the guideThe inspection schedule, water heater maintenance routine, and three clauses every property manager should add to their vendor contracts.
Read the guideAfter 800+ repipes across LA and SD, here's our honest take: when copper is still the right call for a multi-unit building, and when PEX-A wins on every metric.
Read the guideCall for an immediate no-cost site walkthrough, or submit the form and we'll schedule one within 48 hours. You'll receive a written proposal matching your portfolio size, unit types, and budget — flat-rate per-unit pricing, consolidated monthly billing, dedicated account manager.